Understanding Who Regulates Interstate Moving Companies

Unlike local moves, which fall under state-level regulations, interstate moves are governed by federal law. The Federal Motor Carrier Safety Administration (FMCSA) sets and enforces the standards that all interstate household goods carriers must follow.

These standards cover everything from vehicle safety and driver qualifications to written estimates, insurance protection, and claims procedures. The most important regulation for interstate residential moving is 49 CFR Part 375, which outlines consumer protections and mandatory documentation that movers must provide.

Because Murphy Moving & Storage is a registered interstate carrier, our operations, vehicles, and service practices fall under FMCSA oversight. This means your move is handled in full compliance with federal requirements—not left to chance.

Why Compliance Matters

When you engage a mover who is properly licensed and follows federal regulations, you gain:

  • Protection under federal consumer-protection regulations,
  • Better transparency about estimates, rights and responsibilities, billing and claims, and
  • Assurance that the carrier maintains required insurance, registration, safety, and documentation standards.

The FMCSA’s “Protect Your Move” initiative offers tools for verifying a mover’s credentials and researching their complaint history. 

Key Compliance Requirements for Interstate Movers

Here is an overview of the primary regulatory requirements that an interstate mover must meet:

Registration & Licensing

  • A household goods motor carrier operating across state lines must be registered with the FMCSA under 49 C.F.R. Part 375 – Transportation of Household Goods in Interstate Commerce; Consumer Protection Regulations.
  • The carrier must hold a valid U.S. Department of Transportation (USDOT) number — a unique identifier used to track safety, compliance, inspections, and enforcement.
  • The mover must maintain “Operating Authority” (MC number) if hauling for compensation across state lines.

Insurance & Financial Responsibility

  • Interstate carriers must maintain minimum levels of liability insurance for household goods transportation: public liability, cargo liability, and general liability.
  • Carriers must publish a tariff or schedule of their rates, services, rules and conditions – a regulatory requirement under the law.

Consumer Protection — Estimates, Contracts, Rights

  • Before you commit, you must receive in writing a detailed estimate of costs and a clear explanation of the services provided.
  • The carrier must provide you with the booklet “Your Rights and Responsibilities When You Move” and other informational materials developed by the FMCSA.
  • The bill of lading and contract of carriage must clearly outline your rights, responsibilities, and the mover’s obligations.

Safety, Records & Compliance

  • Carriers must maintain records of driver qualification, vehicle maintenance, hours of service, accident/incident history, and more.
  • Compliance reviews by FMCSA are possible; safety ratings can be issued (Satisfactory, Conditional, Unsatisfactory) depending on whether the carrier meets safety fitness standards.
  • Carriers must update their registration information (change of business address, insurance, ownership) and maintain proper documentation, often for multiple years.

How Compliance Protects You as a Customer

Choosing a mover that operates legally and transparently is essential for a safe and stress-free interstate relocation. Working with a compliant carrier like Murphy Moving & Storage ensures you benefit from:

Clear Pricing and Transparency

FMCSA documentation rules eliminate guesswork and prevent hidden fees. With Murphy’s upfront estimates and detailed bills of lading, you always know what to expect.

Protection Against Moving Scams

Non-compliant movers may engage in unethical practices such as price-baiting, hostage loads, or false advertising. Registered movers are accountable to FMCSA regulations and enforcement, reducing the risk of fraud.

Fair Recourse in Case of Damage

Federal valuation and claims processes provide structured methods for filing, reviewing, and resolving claims—something rogue operators often fail to offer.

Safer Transportation

FMCSA regulations cover driver qualifications, vehicle maintenance, and hours-of-service

Lou and Kathy D.

Murphy Movers did a great job with our move. From start to finish, planning to executing, it was all handled flawlessly. Very professional moving and packing crew. Would definitely recommend them.

Marne B.

Movers arrived right on time. They were very focused, professional and hard working from start to finish. I’d definitely use them again and recommend to others.

Lauren G.

Punctual and a pleasure to work with!  They also were able to help us with less than 24 hours notice.  Huge plus.  I will definitely use them again.

Murphy Moving & Storage’s Commitment to Compliance

For over a century, Murphy Moving & Storage has built its reputation on trust, transparency, and regulatory responsibility. As an interstate carrier, we proudly meet national standards for:

Education & Libraries
Full Insurance Coverage
FMCSA-compliant documentation and estimates
Transparent pricing practices
State-of-the-art equipment and professional drivers
Reliable communication and customer service throughout the move

We actively maintain our federal registration and continually train our staff to understand and uphold every compliance requirement that governs interstate relocation.

Choose a Fully Compliant Interstate Mover You Can Trust

Interstate relocations demand a mover that not only provides exceptional service, but also meets every federal requirement designed to protect your home, your belongings, and your peace of mind.

Murphy Moving & Storage delivers all of that with confidence. From Newtown, CT to destinations across the country, we handle every detail with full regulatory compliance, transparent pricing, and a customer-first approach rooted in decades of experience.

If you’re preparing for an interstate move, don’t leave your relocation in the hands of an unverified or unregistered company. Get the security and professionalism you deserve.

Take the Next Step Toward a Safer, Compliant Move!

Contact Murphy Moving & Storage today and move forward with confidence knowing your relocation is fully compliant, protected, and professionally managed from start to finish.

Murphy Moving & Storage

★ ★ ★ ★ ★  5 Avg – 6+ reviews

Outstanding service from start to finish!

We are so grateful to Murphy Moving for a flawless move. We have used Murphy three other times, and we will happily use them again for any future moves. Len and Lisa were super helpful on the front end in providing a quote, scheduling the move, giving us suggestions, and answering all of our questions. They checked in throughout the process to make sure all was going well. Our movers, Marcelo and Fillipe, were amazing. They encountered more than a few challenges with multiple stairs, and lots of tight turns in narrow hallways. Their attitudes were very pleasant throughout and all of our belongings were handled with much care. They did a great job!

Somers, NY

We valued our trusting relationship with Murphy Moving and Storage

There aren't enough compliments to give Murphy Moving and Storage! In summary, the patient and caring guidance from Geraldine, the continual communication and support from Kyla , the safe long term storage, and the very remarkable moving skills and talent by Beto and his team made our (four month) moving experience an absolute pleasure. We valued our trusting relationship and are happy for future families who will be in their very personal and highly professional care. Thank you over and again Murphy Moving and Storage. We wouldn't be where we are without you!

Schenectady, NY

Exceptional Care and Service from Start to Finish

We were very fortunate to find Murphy Moving and Storage for our complicated relocation that also required storage. Geraldine, Kyla and Beto and his team of movers were all very personable and professional. They maintained excellent communication with us throughout our moving process. They made a very stressful situation pleasant and enjoyable. We felt so comfortable with Geraldine when she visited our home for the inventory and offered suggestions and encouragement for preparing to move. Kyla was in frequent communication and so patient with editing my changing inventory and arranging a schedule for pick up. Beto and his team of movers were friendly while remaining focused on their individual tasks and their teamwork was remarkable. They wrapped each piece of furniture so well and treated each piece of furniture and every carton as if it were a precious jewel, not to mention how well they arranged the pieces for safe transportation in the moving van. We feel Murphy Moving and Storage is a trustworthy company. We felt and continue to feel confident in their care of us and our 39 years of accumulated and valued possessions. We highly recommend Murphy Moving and Storage and we thank you for your service.

Monticello, NY

CRAZY AWESOME

Best movers! Moved me 7/8/22. Lisa was fantastic, communication top notch, this company has a great team! My movers were with Murphy Moving out of S. Windsor Ct moved me in state, these two guys were awesome x10 got to work right away, no damage anywhere, really did more than they should have. Really, really good. I would not hesitate to call and use them again. In fact, I plan to for my next move. Just an awesome company to work with. No regrets, best choice I made. These guys are top notch! Use them!

Lebanon to Ellington, CT

All handled flawlessly!

Murphy Movers did a great job with our move. From start to finish, planning to executing, it was all handled flawlessly. Very professional moving and packing crew. Would definitely recommend them.

Armonk, NY

A+++ Rating

All of you, from the wonderful women in the office to the guys on the truck, I can’t thank you enough for your patience, understanding, and invaluable assistance with my move! You all made a very tough situation doable. I would recommend you without hesitation, with an A+++ rating. You guys ROCK!

Torrington, CT

Focused, Professional, and Hard Working

Movers arrived right on time. They were very focused, professional and hard working from start to finish. I'd definitely use them again and recommend to others.

A Pleasure To Work With

Punctual and a pleasure to work with!  They also were able to help us with less than 24 hours notice.  Huge plus.  I will definitely use them again.